Help
Support & Changelog
Get help, and see what is new.
Getting help
Before opening a ticket, please:
- Search the FAQ and Troubleshooting.
- Make sure you are on the latest release.
- Collect:
- Output of
docker compose ps - Last 50 lines of
storage/logs/laravel.log - Your
.envwith secrets redacted
- Output of
Channels
- CodeCanyon Item Support - log in to your downloads page on CodeCanyon and click "Support". This is the official channel for buyers and includes 6 months of free updates + bug fixes.
- Email - support@fchat-app.com for licensing, billing and pre-sale questions.
- Discord - community help and announcements (link inside your CodeCanyon download).
i
Response time
We answer within 24h on business days. Critical incidents (your site is down) are prioritized.
Extending support
The 6 months of support that come with the license can be renewed for another 6 or 12 months on your CodeCanyon downloads page.
Changelog
v1.0.0
- Initial CodeCanyon release.
- One-command Docker installer with auto-install on Mac / Linux / Windows.
- Visual 8-step setup wizard.
- Multi-tenant with self-service signup and custom domains.
- 1-on-1 + group chat, livestreaming, cam2cam, broadcast feeds.
- Stripe, PayPal, CCBill, Razorpay, MercadoPago, Skrill, Orange Money.
- 15 language translations with built-in editor.
- Yoti KYC integration.
- Referral system with platform commission phases.
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